ISO 9001 Certification
ISO 9001 Standard specifies requirements for a Quality Management System where an organization:
a) needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements, and
b) aims to enhance customer satisfaction through continual improvement.
ISO 9001 is a Generic Standard which can be applied to all organizations, regardless of type, size and product provided. Eight Quality Management Principles (given below) and PDCA (Plan Do Check Act) Cycle have been taken into consideration during the development of ISO 9001 International Standard:
Principle 1 : Customer Focus
The primary focus of quality management is to meet customer requirements and to strive to exceed customer expectations.
Principle 2 : Leadership
Leaders at all levels establish unity of purpose and direction and create conditions in which people are engaged in achieving the organization’s quality objectives.
Principle 3 : Engagement of people
Competent, empowered and engaged people at all levels throughout the organization are essential to enhance the organization’s capability to create and deliver value.
Principle 4 : Process approach
Consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes that function as a coherent system.
Principle 5 : Improvement
Successful organizations have as ongoing focus on improvement.
Principle 6 : Evidence-based decision making
Continual improvement of the organization's overall performance should be a permanent objective of the organization.
Principle 7 : Relationship management
For sustained success, organizations manage their relationships with relevant interested parties, such as providers.
Benefits of Implementing ISO 9001 in your organization
Better Management Control.Give competitive advantage over international trade barriers.Help companies stay in compliance with concerned statutory & regulatory requirements .Reduction in operational cost.Improved supplier relationships.Increase in Staff Motivation and Marale.Reduces multiple audits by various customers.Helps in tremendous increase in process yields. Improved communication at all the levels within the organization.Improvements in the product by maintaining control on key processes.
Optimum utilization of resources.
Role of QMS Certification Services
Certification of your Quality Management System, gives a message to customers that your system has been audited and assessed by an independent third party like QMS Certification Services Pvt. Ltd which assess how your organization continually improve effectiveness of its processes to enhance customer satisfaction. Auditors, experts in believes in continual improvement and value addition in your system by using their vast experience and expertise, which helps you in maintaining your system and in due course of time you achieve financial benefits and other benefits as highlighted above.